Terms & Conditions
I understand that Sweet Sights Destinations (“Sweet Sights”), an affiliate of the member agency Mason Horvath Travel Inc. (“Mason Horvath”), is not the direct source or supplier of the travel services I am requesting and acts solely as an agent liaison for the (“vendors”) and (“suppliers”) of such services. The supplier names that appear in the information provided to me are solely responsible for providing the travel services I will purchase. I understand that should the suppliers or vendors not provide rendered services, that Sweet Sights will work tirelessly on my behalf (the “Client”) to rectify the situation to the best of their ability and the extent of their reach. I also understand and agree that I will not hold Sweet Sights, liable or responsible should any of these suppliers commit the following, but not limited to: (1) fail to comply with any applicable law; or (2) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience. I understand that by opting to purchase travel insurance I can work with an insurance representative to arrange coverage for these services. Sweet Sights is required by law to offer such travel insurance vendors. Noting the information described supra, I agree to enter an engagement between my travelling party (“the Clients”) and Sweet Sights.
I will review my travel documents for accuracy upon receipt and understand that I may contact Sweet Sights if I have any questions. I will confirm that all travel dates and times proposed are accurate and that all travelers’ names, date of birth, and gender given at time of booking match their government ID exactly. I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing me to miss my flight.
I understand that if travelling internationally, I must have a valid passport and depending upon my destination and nationality, I may need to obtain one or more visas. Sweet Sights is not responsible for the issuance of travel identification such as passports and/or visas and travellers should ensure they have or have been approved for the appropriate documents before purchasing travel.
Travel Planning Fee
I understand that travel planning fees are due in full within 7 days of the initial invoice and execution of the engagement letter agreement. If I need a more personalized payment plan, I am to confirm said payment plan with Sweet Sights prior to the execution of the agreement. Sweet Sights may receive commissionable earnings from certain properties and Virtuoso hotels. I understand this is not an out-of-pocket cost for me. I understand that the travel planning fee covers Sweet Sights’ time spent curating my trip start to finish and is non-refundable. Exemptions for refund may apply pending insurance purchases.
I understand that Sweet Sights will offer me travel insurance for purchase to cover certain risks inherent in travel such as supplier bankruptcy, trip interruption and/or the inability to travel due to a medical or personal emergency. If I choose not to purchase travel insurance, or if I purchase travel insurance on my own and not through Sweet Sights, I understand potential penalties may apply and I may not have protections if I need to cancel. I will not hold Sweet Sights liable nor responsible for any expenses incurred resulting from delay or cancellation of the confirmed itinerary, accident, sickness, death, stolen or damaged baggage or property.
No party of this agreement shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments from the Client to Sweet Sights hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) control, including, but not limited to, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) a natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, explosions, infestations), epidemic, or pandemic; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labour stoppages or slowdowns or other industrial disturbances; and (i) shortage of adequate power or transportation facilities.
The Impacted Party shall give Notice within 15 days of the Force Majeure Event to the other party, stating the period of time the occurrence is expected to continue. The Impacted Party shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. The Impacted Party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause. In the event that the Impacted Party’s failure or delay remains uncured for a period of 15 days following Notice given by it, the other party may thereafter terminate this Agreement upon Notice.
Waiver of Liability & Consent of Engagement
By reserving and agreeing to the travel services and in consideration of travel to and participation in a confirmed itinerary, I hereby release, waive and discharge Sweet Sights from any and all actions, damages, claims or demands which I have or may incur by participating in the confirmed stated itinerary. I understand that my travelling is voluntary.
I agree that this disclaimer includes the entire travelling party and that in the event of any disputes, they may only be litigated in the Province of Alberta with a maximum penalty not to exceed the total earned by Sweet Sights in the original transaction. I understand that I am responsible for any injuries to persons or property which may be incurred in connection with my travel, and I further expressly agree that the foregoing acknowledgement and waiver of liability is intended to be as broad and inclusive as is permitted by the law. I have read this Travel Engagement Letter & Waiver of Liability and fully understand its terms. I acknowledge that I am signing this waiver freely and voluntarily with full knowledge of its significance.
Terms of Service
Please read these terms of service ("terms", "terms of service") carefully before using Sweet Sights Destinations’ website (the "service") operated by Sweet Sights Destinations ("us", 'we", "our").
Conditions of Use
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Sweet Sights Destinations and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Sweet Sights Destinations, with copyright authorship for this compilation by Sweet Sights Destinations.
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
By visiting this website, you agree that the laws of Alberta, Canada, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Sweet Sights Destinations and you, or its business partners and associates.
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by provincial or federal court in Alberta, Canada and you consent to exclusive jurisdiction and venue of such courts.
Comments, Reviews, and Emails
Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Sweet Sights Destinations non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.
License and Site Access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.
If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.